Role overview
As a Principal AI Engineer at Rula, you will own the AI foundation that determines how generative AI shows up across mental healthcare. You will operate where architecture, applied research, and real-world clinical constraints meet, designing durable, production-grade systems that power patient engagement and provider workflows at scale. This is a deeply hands-on role where you will act as a technical multiplier, architecting core platform primitives (RAG, agentic loops) while setting the standard for technical excellence and safety in a regulated environment.
Basic qualifications
- 10+ years of software engineering experience, including 7+ years with Public Cloud (AWS, GCP, etc.) and
- 5+ years designing/scaling distributed systems.
- 5+ years of deep experience in Python and at least one other backend language (TypeScript, Java, Go, etc.).
- 2+ years building AI-powered products at scale with foundation models (OpenAI, Anthropic, Gemini, etc.).
- 2+ years of experience with LLM integration patterns such as RAG, agentic loops, and orchestration frameworks like LangChain or LlamaIndex.
- 3+ years working with MLOps, data pipelines, evaluation, and observability systems for continuous model improvement.
Preferred qualifications
- Experience architecting secure, compliant AI solutions in regulated environments (HIPAA, GDPR).
- Familiarity with human-in-the-loop systems and clinical decision support frameworks.
- Experience designing evaluation pipelines for human alignment, factual accuracy, or model interpretability.
- Contributions to open-source AI frameworks or applied research in GenAI safety.
- Experience leading or mentoring engineering teams in AI or ML platform domains.
- 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
- Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access: Start saving for your future
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP): Support for your mental and physical health
- New hire home office stipend: Set up your workspace for success
- Quarterly department stipend: Fun team-building activities or in-person gatherings
- Wellness events and lunch & learns: Explore a variety of engaging topics
- Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Tags & focus areas
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