Role overview
Customers don't window shop anymore. They search, compare, and decide online.
GatherUp helps elevate honest businesses in local search, ensuring these businesses show up, stand out, and win by strengthening their online presence leveraging reviews and customer experience feedback. Our AI-powered platform transforms customer signals into trust, visibility, and growth.
GatherUp is owned by Insight Integrity, a holding company focused on trust technology and digital integrity. Its portfolio includes The Transparency Company, an AI-powered review verification and protection platform, and GatherUp.
What you'll work on
- Build AI/ML solutions end-to-end: design, data preparation, feature engineering, model selection, finetuning, training, deploying, validation/testing, and performance analysis
- Ensure models are scalable, monitored, and continuously improved in production
- Create reproducible training and evaluation pipelines (versioning, experiment tracking, robust validation, clear documentation).
- Use behavioral, textual, and statistical signals to identify, monitor and detect anomalies and emerging patterns in data
- Apply NLP techniques to analyze unstructured text and surface patterns at scale
- Conduct exploratory research and data analysis to identify trends
- Partner with engineering, product, and business teams to translate requirements into product
- Communicate model behavior, trade-offs, and impact clearly to both technical and non-technical audiences