Role overview
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
- Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience)
- 5+ years of related industry experience in the machine learning domain
- Expertise in Python or Java with and the ability to write performant production-quality code, familiarity with SQL, knowledge of Spark and cloud data environments (e.g. AWS, Databricks)
- Experience building and scaling machine learning models in business applications using large amounts of data
- Ability to communicate and explain machine learning concepts to diverse audiences, craft a compelling story
- Focus on business practicality and the 80/20 rule; very high bar for output quality, but recognize the business benefit of "having something now" vs "perfection sometime in the future"
- Agile development mindset, appreciating the benefit of constant iteration and improvement
- Experience in developing deep learning-based models and working on LLM-related applications
- Experience working in a consumer or B2C space for a SaaS product provider, or the enterprise/B2B space
- Excelling in solving ambiguous and complex problems, being able to navigate through uncertain situations, breaking down complex challenges into manageable components and developing innovative solutions
About the company
Rovo Chat is Atlassian’s flagship product, driving the next generation of user experience for Atlassian customers, designed to help people get work done across Atlassian products and 3rd party knowledge sources including Slack, Notion and Google Drive.
As a core ML surface, it’s where we ship cutting‑edge LLM, retrieval, and agentic orchestration work directly into the hands of millions of users, with clear, measurable impact on how teams search, reason, and execute work every day.
Learn more here: https://www.atlassian.com/software/rovo
Your Future Team
The Rovo Chat Quality team ensures Rovo Chat is reliable, factual, low‑latency, and useful at scale. We are a with high visibility team driving agent architecture, effective evaluations, custom models (RL & SFT) as well as improving reliability and observability.