Role overview
You will work within our enterprise AI governance framework — collaborating with business stakeholders, data engineers, and platform teams — to deliver scalable, secure, and production-ready AI applications. From LLM-powered workflows to agentic automation pipelines, you will play a pivotal role in shaping how Sally Beauty leverages generative AI.
What you'll work on
- Design, develop, and deploy AI/ML models and generative AI solutions into production environments using Azure AI Foundry, Azure OpenAI, and AKS-based microservice architectures.
- Build and maintain LLM-powered applications including prompt engineering frameworks, RAG pipelines, agent orchestration, and MCP (Model Context Protocol) server integrations.
- Collaborate with stakeholders to translate business requirements into AI proof-of-concept (POC) builds and production-ready features, including tooling for marketing, supply chain, and retail operations.
- Develop and maintain CI/CD pipelines for AI workloads using GitHub Actions and ArgoCD, adhering to enterprise AI governance, security, and SDLC standards.
- Implement responsible AI practices including model evaluation, bias detection, hallucination mitigation, observability, and audit logging across all AI services.
- Partner with security and infrastructure teams to ensure AI systems comply with Zero Trust principles, data privacy requirements, and enterprise identity standards via Entra ID and Azure Key Vault.
Contribute to internal AI sandbox environments, enabling both professional and citizen developers to experiment with generative AI tools safely and within governance guardrails.
Document AI solution architectures, API contracts, and integration patterns; present findings and recommendations to cross-functional teams and leadership.
What we're looking for
This will be a hybrid role required to be onsite at the Corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
The work is sedentary; however, occasional travel to company locations may be required. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.
Benefits
We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
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