Role overview
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We're looking for a forward deployed AI engineer to join our Engineering team at Five9. You'll work on natural language processing (NLP) projects, helping build and improve user-facing AI chatbots and virtual agents.
What you'll work on
- Help build and improve AI chatbots by training them with real conversation data
- Clean and organize text data to make better machine learning models
- Test how well our virtual agents are performing and find ways to improve them
- Work alongside experienced consultants, developers, and conversation designers
- Work with customers to understand requirements, pain points and clearly communicate progress and roadbloacks
- Stay curious about new AI and NLP techniques
What we're looking for
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.